Refund policy

Satisfaction Guarantee
We stand behind every bag of Mochika coffee. If you're not happy with your order for any reason, we'll make it right.

Reach out to us within 20 days of delivery at hello@mochikacoffee.com and we'll offer a replacement or refund — no need to send anything back.

Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong product, let us know within 20 days of delivery with a photo of the issue, and we'll send a replacement or issue a refund right away.

Our coffee is grown by our family in Nicaragua and roasted with care. If it doesn't meet your expectations, we want to know and we want to fix it.